Name of private insurance
Local 290 - Steamfitters, plumbers, et a
Operating Engineers Trust Health and Wel
Bankers life and casualty cos supplement
Pacificare- Secure Horizons- Husband ret
Regence Blue Cross/Blue Shield of Oregon
Boilermakers Nat'l Health and Welfare Fu
Blue Shield/Blue Cross PPO through David
Regence Blue Cross Blue Shield, Perferre
R's husband's Blue Shield through curren
Asante Option Plan - Managed through Hea
Regence Blue Cross Blue Shield of Oregon
Blue Cross Blue Shield Federal thru husb
Director Guild of America Producer's Hea
Oregon Teamster's Employer Trust- Blue C
Self insured plan Sun Communities (Beach
Blue Croos Blue Shield. Prescriptions: M
The Pyramid Life Insurance Co Plan G (su
Providence Health Plan - Persmal (?) Opt
Mine-Blue Cross Blue Shield-Federal Prog
LifeWise Health Plan of Oregon Preferred
Bledsoe Health Trust- Contract with Rege
Blue Cross Blue Shield Regency of Oregon
Regence Life and Health Insurance Compan
Pers Care supplemental - Blue Cross of C
BLUE CROSS BLUE SHIELD OF OREGON: HMO OR
Accociates Administraters - Roth's Foodl
Megalife - not sure exact name of plan j
TriWest of Oregon-I think that is the na
Regency Blue Cross Blue Shield of Oregon
Gov't Employees Hospital Assoc. self onl
ODS Network Including Providence Preferr
EBMS asmisters benefits for AAA oregon e
Providence Preferred-now COBRA because o
Regence Blue cross blue shield of Oregon
Regence blue cross blue shield of Oregon
regence blue cross blue shield of Oregon
fed blue cross blue shield gov't wide be
GEHA government employees hospital assoc
supplement major United Health Care othe
Portland Public schools health and welfa
Public Employees Retirement Services (PE
Primary: Providence- Personal Option - P
Regence Preferred Choice 65/Medicare Dis
National Stated Ins Co. - Champus Supple
Blue Cross Blue Shield (trust) of ORegon
Life wise Health Plan of Or Klamath Co S
Regence Blue Cross / Blue Shield of Oreg
PHP - thro collins (something) was forma
Nai (Nat'l?) Ass'c of Letter Carriers (N
Columbia plywood, self insured, Jeld-wen
Blue Cross Blue Shield PPO of Pennsylvan
1) Regence Blue Cross Blue Shield HMO Or
Blue Cross plan F Supplemental to Medica
Oregon Public Employees Retirement Syste
Through SSI, there is a pass plan. "plan
United food and commercial workers union
Government Employees Hospital Assoc. Gro
Regence Blue Cross Blue Shield Preferred
Regence blue Croos Blue Shiled (spouse's
Regence Blue Cross and Blue Shield of OR
Secure Horizons from Pacific Care Medica
United Health Care - thru SBC (this beca
Blue Cross/Blue Shield of Washington, Pr
Blue Cross/Blue Shield of Oregon, Federa
Clear Choice Preferred, Confederated Tri
Oregon Medical Insurance Pool, Blue Cros
Empire BC/BS --(NY NY) Hospitalization o
REgence Blue Cross Blue Shield of ORegon
United Health Care, supplement to Medica
Medicare Providence Health Plan MEdicare
Secure Horizons (Medicare supplemental p
ODS -- Medicare Hospital (part A) Medica
ODS Network including Providence Preferr
CHi Managed by Blue Cross Blue Sheild of
Oregon Laborers - Medicare + this is a s
United Health - of United Healthcare, so
AARP Health Care Options - Medicare Supp
Regence HMO Oregon - Blue Cross Blue Shi
Providence Good Health Medicare Plus (in
Federal Employee Blue Cros and Blue Shie
Preferred choice 65 plus Blue Cross Blue
Regence Blue Cross Blue Chield of ORegon
Mutual of Omaha Medicare supplement plan
Bankers life and casualty company med su
blue croos blue shield of oregon fed. em

Name of medicare supplement insueance
The Episcopal Church Medical Trust (Admi
Operating Engineers NW Trust Legionnaire
Bankers life and casualty cos- supplemen
Boilermakers Nat'l Health and Welfare Fu
Premera Blue Cross Medicare Plus BC Plan
First Health - The Episcopal Church Medi
Regence Blue Cross, Blue Shield of Orego
Equitable life ins and casualty salt lak
Regence Blue Cross Blue Shield of Oregon
PERS-plan is ODS prescription and supple
clear choice-I don't have any prescripti
Secure Horizons (from PacifiCare) Medica
Secure Horizon (pacific care) senior pla
REgence Blue Croos Blue Shield Preferred
Cartpenter's Health Welfare Trust Fund f
Regence Blue Cross Preferred Choice Plus
QMB program (through medicare) pays co-p

Name of public health insurance
Department of Social Health Service of W
Family Health Insurance Assistance Progr
Oregon Health Plan - Marion / Polk Count
Oregon Health Plan QMB program due to my

Cause of problems in getting care
6 Labs, X-ray, or MRI facilities AND Health Insurance Company
6 I don't take Arthritis meds. I know what to do and what not to do.
6 Pharmacies or drug stores AND Health insurance company.
6 R selected both (3) Pharmacies or drug stores, and (5) health insurance company
6 Your arthritis doctor, The staff, pharmacies, and health insurance company.
6 Oris offices not working together, scared to prescribe meds
6 Living in rural America - long distance travel
6 Getting my primary care doctor to begin the procedure of x-rays, then referal
6 Pharmacies AND Health insurance company
6 Lack of understanding the magnitude of pain, loss of function and mobility
6 conflict of medication with other med's
6 not sure if i have polymyalgia and medicine didn't work until he gave me prednisone.
6 3,5,6-I have tried many drugs to help and there seem to not be many more for me to try
6 Original Doctor refused to do referral to arthritis doctor
6 It just takes time getting insurance approval.
6 Only the distance to the doctor's office (1 & 1/2 hr drive)
6 was not sent to a specialist Arthritis DR.
6 NOT BEING RECOMMENDED TO AN ARTHRITIS DOCTOR
6 not enough RA doctors in the Port-salem Area
6 5 and 6-and coverage continues to lower the amount they will cover 75%
6 No R.A. Dr. in my vicinity. Closest 480+ miles away.
6 Primary Physician didn't think I had arthritis.
6 1,5,6-where I live prohibits me to have access to preferred treatments out there
6 getting this treatment in my hometown (coos bay)
6 family physician not listening-not an arthritis doctor
6 Health Ins. company AND Physical therapy
6 Difficulty finding MD that listened to me + that I felt comfortable with
6 No prescription drug coverage they come directly from pharmaceudicals CO's.
6 Very difficult to get appointment with any PCP or specialist in Salem.
6 PCP was bad Dr. and did not take care of my referrals and was abusive
6 Pharmacies and Health insurance company
6 Pharmacies, Health insurance company, and "Too many patients, not enough openings."
6 My primary doctor just ignored and discounted my complaints of pain as overuse or other. Oh well, it will be okay.
6 Health insurance company and "just cost and not a primary provider where Dr. referred."
6 I haven't found the right medication for my arthritis.
6 Arthritis doctor and Health ins. company
6 The slowness of SSI federal program and #5, health insurance co.
6 unable to get to Dr because of weather
6 Getting medicare prove from insurance company
6 I must go 50+ miles to clinic (and usually take a full day off work)
6 R marked 5 and wrote "The drive to Dr's office."
6 "Connecting" with a Dr., finding a Dr. that gave a damn
6 makred 5, wrote UNUM ins will not rule on the claim I've filled. Also ins does not cover accupancture which might help
6 had to change dr's due to a move so it it took time to ger a new dr.
6 R indicated 3 and "Pharmaceutical Companies"
6 Separating arthritus pain from fibromyalgia pain and charcot pain.
6 Getting an appointment with an arthritis Dr. need referral then wait 3 months.
6 Cost of medicines -- I pay full price -- Vioxx, I only get when samples are available.
6 Marked 5, wrote not paying doctor appts promptly
6 #3 "having medication in stock" and #5 "paying for medication doses"
6 Infusion in Coos Bay - neede to drive 2 hrs to Eugene for injection of Ramicade
6 Marked 1, wrote "my health care provider took a long time to diagnose RA send me to many other specialists first
6 Time delay to see arthritis doctor as much as 3 months?
6 marked 5 and 6, wrote "deadling ins changes rules change - the concern of lossing ins."
6 Didn't have a suplemental so I could continue high cost artritis meds will July 04
6 primary care physician not diagnosing the problem
6 Trying to get someone to do something.
6 Pharmacies AND "OMAP to approve my medicine."
6 Travel from cresent city to medfor 2 hrs drvie
6 I had to wait too long for an appointment
6 getting an appointment not a month out

Most contributing cause to the problem
6 R choose 3, and 6 - only pays for so many drugs at a time
6 Oris offices not working together, scared to prescribe meds
6 Long distance travel to arthritis doctor
6 Getting my primary care doctor to begin the procedure of x-rays, then referal
6 "Does not cover a lot of the brand names the doctors want me to take and doctors say their suggestions are not the appropriate medication for me."
6 Autoimmune disease FMS - post (past) activity pain
6 It just takes time getting insurance approval.
6 insurance only covers drugs and not other care needed as though drugs are all you need
6 marked 3 and wrote "not enough pain relievers"
6 Marked 5 & 6 wrote "need prior approval from CCC just to see my Rheumatologest!"
6 AUTO ACCIDENT RECOVERY + WAS GOING 75 MILES TO ARTHRITIS DR. BEFORE ONE CAME TO OUR TOWN
6 Medicare and State aid does not cover prescriptions.
6 Too many patients, not enough openings.
6 My primary doctor just ignored and discounted my complaints of pain as overuse or other. Oh well, it will be okay.
6 "just cost and not a primary provider where Dr. referred."
6 Pass Cadet who aproves the plan Vera Brodsky (she works part time)
6 no longer use of anti-inflametory due to an ulcer
6 Not knowning what the cause of my illness
6 I feel doesn't bone & joint who I saw previously wasn't on the right track
6 R marked 5 and wrote "Giving enough pain pills for the month."
6 Marked 5, wrote the problems with UNUM long term disability has caused great strain on my wife and family
6 R indicated 3 and "Pharmaceutical Companies"
6 Other Drs hesitant/refuse to refer to specialist
6 No medicine coverage, except inpatient
6 marked 5, wrote "my husband had to track every medical payment; insur. companies (both that are currently deal with) frequently deny past or all of medically coverage, necessary treatments, lab bills, blood work
6 cost of ins needed high $7,500 deductable
6 getting the results and getting the help needed have waited 10 months
6 He very, very good + popular Dr. [R also checked box 1]
6 Time delay - was admittted to emergency before I could speed up the time to see a doctor?
6 cost of new drugs with less side effects
6 Trying to get someone to do something.

Reason for changing the doctors
5 Marked 2, and wrote poor care & detection
5 To see arthritis doctor, my health seemed to be at a stand-still, was not getting better. Family and self concerned
5 I started coming to a specialist 9 months ago
5 My doctor had conflict's about my care
5 RESIDE IN CALIFORNIA + VISIT [illedgable] FOR THE SUMMER STILL HAVE DR IN CA WITH HELP FROM DR HUDSON THIS IS GREAT.
5 we got a rheumatologist locally so I don't have to travel to see him
5 Required second opinion not satisfied with first doctor
5 He is new to the area and the only one
5 my last arthritis Dr. was out of town and they woulden't pay him.
5 Referred by a chiropractor for neurological workup, tests.
5 Not happy with services provided. Did not see doctor - saw only the physician's assistant
5 I was seem desert bone & joint and changed on my own because I felt I need another opinion
5 IHS no longer takes patients that are direct care
5 New Dr. specializes in fibromyalgia help as well as arthritus.
5 2nd opinion with shoulder specialist surgeon
5 To get some answers. Tired of being run around as to what the condition was
5 needed reevaluated because of flare ups
5 My doctor was, in my view, inadaquate - not interested, not knowledgable
5 simply feel I needed more time with physician
5 I had my primary care doctor refer me to a arthritis MD

What is your race
6 R marked 1 and 6 - wrote "Latino (hispanic)"